Frequently Asked Questions

Got questions? Here are answers to the most common things customers ask us.

How quickly can you recover my vehicle?

Our recovery team operates 24/7 and aims to reach you within 30-60 minutes depending on your location. We cover the entire city and surrounding areas.

Do you offer free quotes?

Yes, all our quotes are free and come with no obligation. We provide a detailed breakdown of costs before any work begins, so there are no surprises.

What makes of car do you work on?

We service and repair all makes and models, from mainstream brands like Ford, Vauxhall, and VW to premium marques like BMW, Mercedes, and Audi.

How long does an MOT take?

A standard MOT test takes approximately 45-60 minutes. If your vehicle needs repairs to pass, we can often carry these out on the same day.

Do you offer a warranty on repairs?

Yes, all our repairs come with a 12-month warranty covering both parts and labour. This gives you complete peace of mind.

Can you collect and deliver my vehicle?

Absolutely. We offer a collection and delivery service within the city. Just let us know when you book and we'll arrange a convenient time.

What payment methods do you accept?

We accept cash, debit cards, credit cards, and bank transfers. Payment is due upon collection of your vehicle unless otherwise agreed.

Do you use genuine parts?

We use OEM (Original Equipment Manufacturer) parts or quality-equivalent alternatives. We'll always discuss parts options and pricing with you beforehand.

How do I book a service?

You can book by calling us, sending an email, or filling out the contact form on this website. We'll confirm your appointment and provide a quote.

Is your garage insured?

Yes, we are fully insured for all work carried out on our premises and for vehicles in our care, including during recovery operations.

Still have questions?

We're happy to help. Get in touch and we'll get back to you quickly.